INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the exact product that is depicted in the picture. Our commitment to customer satisfaction ensures that what you see is what you get. We take great care to accurately showcase our products, and you can have confidence in receiving the item as advertised. Your satisfaction is our top priority, and we strive to provide a seamless shopping experience..

Where can I view my sales receipt?

You can check your receipt by visiting your cart. Your cart will display the total bill and all the items you have selected for purchase. Simply navigate to your cart to review and confirm your order details.

 

How can I return an item?

To initiate a return, please contact us via WhatsApp at +38343139. Our customer service team will assist you with the return process. Please provide the necessary information such as your order number, reason for return, and any relevant details. We will guide you through the return procedure and address any concerns you may have. Your satisfaction is important to us, and we will strive to ensure a smooth return experience.

 

Will you restock items indicated as “out of stock?”

Yes, we will restock items that are currently out of stock. We aim to replenish our inventory as soon as possible and relist them as available products on our website. We recommend visiting our website regularly for updates on restocked items. Our team is committed to providing a wide range of products for our customers and ensuring a seamless shopping experience.

 

Where can I ship my order?

We offer shipping services to various locations. During the checkout process, you will have the option to enter your shipping address. You can provide the desired destination where you would like your order to be shipped. Please ensure that you provide accurate and complete shipping information to ensure smooth delivery. If you have any specific shipping inquiries or requirements, please feel free to contact our customer service for further assistance.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    PHONE +97338343139
    EMAIL: MYTOYSSTORES242@GMAIL.COM